Talent Report+THRIVE
Join MRA’s 30-minute THRIVE podcast, your ultimate source for the latest HR trends and best practices. Hear from industry experts and thought leaders as they share insights and expertise on HR services, learning and development, talent management, and total rewards. Get actionable and practical advice to help HR professionals stay up-to-date with the latest HR trends including: innovative L&D strategies, recruitment and retention, and the latest trends in compensation and benefits. Whether you’re an experienced HR professional or just starting out in your career, the podcast offers something for everyone in the HR field. Subscribe to MRA’s 30 minute THRIVE podcast today and join a community committed to helping HR professionals THRIVE!
Episodes
![Elevating HR Strategies in 2025](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Jan 22, 2025
Elevating HR Strategies in 2025
Wednesday Jan 22, 2025
Wednesday Jan 22, 2025
In this episode, Jim Morgan, VP of Workforce Development at MRA, sits down with Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory. They discuss shifting HR practices from reactive to proactive, drawing insights from Ben's recent global research on workforce development.
Episode Highlights:
Key findings from global research on workforce trends.
How to anticipate and address future HR challenges.
Steps to create meaningful growth opportunities for employees.
Insights from Ben’s upcoming book on payroll and HR skill-building.
Practical tips for small HR teams to implement proactive strategies.
Whether you're part of a small HR team or a larger organization, this conversation offers actionable advice to stay ahead in 2025.
Helpful Resources
Contact Your Host, Jim Morgan
About MRA
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
![Tech Meets Talent: AI and HRIS Innovations](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Thursday Dec 26, 2024
Tech Meets Talent: AI and HRIS Innovations
Thursday Dec 26, 2024
Thursday Dec 26, 2024
In this episode, we're excited to welcome Tricia Shields, Chief Human Resource Officer at Navient, as our guest. Tricia shares her extensive experience in HR technology transformation, walking us through Navient's journey from paper-based processes to automation and digitization. This episode provides actionable insights for any organization looking to streamline HR operations.
Episode Highlights:• Readiness Assessment: How to evaluate if your organization is prepared for HR digital transformation.• Paper to Digital: Practical steps for converting paper-based processes into efficient digital systems.• Core Implementation Strategies: Implementing document retention, data security, and building a centralized content repository.• Leveraging Existing Tech: Maximizing platforms like OnBase, ADP Workforce, and other vendor tools for automation and electronic forms.• Actionable Advice: Tips for organizations at every stage of their HR tech journey, whether starting from scratch or optimizing current processes.
Helpful Resources
Contact Your Host, Jim Morgan
About MRA
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
![From Awareness to Action: Implementing Effective DEI Programs](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Oct 23, 2024
From Awareness to Action: Implementing Effective DEI Programs
Wednesday Oct 23, 2024
Wednesday Oct 23, 2024
In this episode, host Jim Morgan, VP of Workforce Strategies at MRA, speaks with Andres Gonzalez, VP of Community Engagement and Chief Diversity Officer at Froedtert. They discuss how organizations can transition from simply raising awareness to actively implementing Diversity, Equity, and Inclusion (DEI) programs. Andres shares insights from Froedtert's journey, emphasizing the integration of DEI initiatives within leadership and organizational strategy. The episode provides actionable strategies for embedding DEI into the core of organizations to create lasting impact on both employees and the community.
Episode Highlights:
Strategic Alignment: The importance of aligning DEI efforts with organizational goals and ensuring strong leadership support.
Employee Resource Groups (ERGs): How ERGs contribute to talent management, development, and community outreach.
Culturally Equitable Care: The role of providing culturally and linguistically appropriate care in improving healthcare outcomes.
Community Collaboration: The impact of working with community-based organizations to address broader social determinants of health.
Helpful Resources
Contact Your Host, Jim Morgan
About MRA
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
![Total Rewards: Crafting a Competitive Advantage](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Sep 25, 2024
Total Rewards: Crafting a Competitive Advantage
Wednesday Sep 25, 2024
Wednesday Sep 25, 2024
In this episode, John Komosa, Director of Global Compensation at Generac, shares insights on how the company approaches compensation and benefits in a global marketplace. He discusses key influences like the economy, industry changes, and market alignment across various countries and industries. John also highlights the challenges Generac faces in the competitive engineering and technology job markets.
Key Takeaways:
The importance of market influences and economic conditions on compensation
How Generac aligns compensation strategies globally while considering regional differences
The role of benefits in total rewards, tailored to generational and individual needs
Strategies to attract and retain talent in a tightening labor market
Utilizing compensation surveys and consultants to ensure market competitiveness
Tune in to learn how a global company navigates the complexities of compensation!
Helpful Resources
Contact Your Host, Jim Morgan
About MRA
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
Related Episodes
HR's Role in Corporate Strategy
Strategies for Building a Strong Corporate Culture
Key Trends from SHRM 2024
![Key HR Trends from SHRM 2024](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Aug 28, 2024
Key HR Trends from SHRM 2024
Wednesday Aug 28, 2024
Wednesday Aug 28, 2024
In this episode, we dive into the key HR trends emerging from the SHRM 2024 conference. Join us as we sit down with three SHRM 2024 attendees who share their unique perspectives on the event. They discuss the most impactful sessions, the latest developments in HR practices, and the innovative strategies they plan to implement in their own organizations. Whether you attended SHRM 2024 or missed out, this episode offers valuable insights and takeaways from the forefront of the HR industry. Tune in to stay ahead of the curve in the ever-evolving world of HR!
Helpful Resources
Contact Your Host, Jim Morgan
About MRA
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
Related Episodes
Voices from SHRM24: HR Stories, Challenges, and Roles Uncovered
HR's Role in Corporate Strategy
The Road Ahead: Strategic Career Planning and Progression
![Voices from SHRM24: HR Stories, Challenges, and Roles Uncovered](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Jul 31, 2024
Voices from SHRM24: HR Stories, Challenges, and Roles Uncovered
Wednesday Jul 31, 2024
Wednesday Jul 31, 2024
Join us in this special episode recorded live from the national SHRM conference, where we dive into the heart of HR through the voices of attendees. Listen as professionals share their personal HR stories—both positive and negative—highlight the HR roles they believe would benefit their organizations the most, and discuss the pressing challenges they face in today’s workplace. This episode provides a unique snapshot of the current HR landscape, offering insights and experiences straight from the front lines of human resources. Tune in to hear the candid and thought-provoking perspectives of your peers.
Helpful Resources
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
![HR's Role in Corporate Strategy](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Jul 24, 2024
HR's Role in Corporate Strategy
Wednesday Jul 24, 2024
Wednesday Jul 24, 2024
Join us in this insightful episode as we explore the pivotal role HR plays in shaping and executing corporate strategy. Our special guest, Amy Jones from Didion, an esteemed MRA member company, brings her extensive experience and unique perspective to the conversation. We'll delve into how HR can drive organizational success, align talent management with strategic goals, and foster a culture of innovation and growth. Whether you're an HR professional, a business leader, or simply interested in the intersection of human resources and corporate strategy, this episode offers valuable insights and practical takeaways. Don't miss it!
Contact Your Host, Jim Morgan
About MRA
Helpful Resources
Get HR assistance however, wherever, and whenever you need it.
Plan your organization’s strategies for growth.
Find, develop, and retain the right people to build a high-performing workforce.
![The Road Ahead: Strategic Career Planning and Progression](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Jun 26, 2024
The Road Ahead: Strategic Career Planning and Progression
Wednesday Jun 26, 2024
Wednesday Jun 26, 2024
Join us as we chat with Laura Cullen from JP Cullen about essential career strategies. Laura covers effective onboarding, creating impactful learning plans, and nurturing young leaders. Learn how to develop tailored learning plans and empower emerging talent within your organization. Tune in for practical advice to advance your team!
Contact Your Host, Jim Morgan
About MRA
![Succession Planning Trends Explored at MRA's HR Conference](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday May 22, 2024
Succession Planning Trends Explored at MRA's HR Conference
Wednesday May 22, 2024
Wednesday May 22, 2024
In this episode we dive into the latest trends in succession planning as unveiled LIVE at MRA's HR Conference. Join us as we explore expert insights and innovative strategies shared by leading HR professionals. Whether you're an HR veteran or new to the field, this episode provides valuable takeaways to help you ensure your organization's leadership pipeline is robust and future-ready. Tune in to stay ahead in the evolving landscape of human resources and gain actionable tips to implement in your succession planning process. Don't miss this insightful discussion on preparing your organization for tomorrow's challenges today.
Contact Your Host, Jim Morgan
About MRA
Succession Planning Resource
![Strategies for Building a Strong Corporate Culture](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Apr 24, 2024
Strategies for Building a Strong Corporate Culture
Wednesday Apr 24, 2024
Wednesday Apr 24, 2024
In this episode, we sit down with Kelly Kauffman, a seasoned executive from the Milwaukee Bucks, to delve into the secrets of building and sustaining a winning culture within a corporate setting. From fostering teamwork to nurturing employee engagement, Kauffman shares invaluable insights and practical tips drawn from her experience with one of the most successful sports franchises. Whether you're leading a team or aspiring to enhance workplace dynamics, this podcast offers actionable advice to empower your organization's culture and drive success. Tune in and discover how to cultivate a culture that inspires greatness.
Contact Your Host, Jim Morgan
About MRA
MRA can help with Culture, change, & Strategy
![Celebrating Transformations: Thriving with Talent Report+](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Mar 27, 2024
Celebrating Transformations: Thriving with Talent Report+
Wednesday Mar 27, 2024
Wednesday Mar 27, 2024
Exciting changes are coming … new content, new host, and new podcast schedule … 30 minutes THRIVE is now Talent Report+THRIVE – get even more Talent Report highlights featuring one-on-one Q&As with MRA members—the expert guests, industry leaders, and change-makers taking on the business challenges of today.
Join us for this special episode where we celebrate changes and welcome Jim Morgan as our new host! Reflecting on invaluable insights from the past year and a half, we talk about the lessons learned and unveil the thrilling new podcast format! We extend our heartfelt gratitude to Sophie Boler for her leadership in guiding 30-minute THRIVE to success, and we wish her the best in her exciting next chapter at MRA.
Join us for the next episode of Talent Report+Thrive Podcast on April 24th and get ready to embark on this exciting new direction with Jim Morgan leading the way! Tune in every 4th Wednesday for your next episode.
Resources:
MRA Membership
About MRA
Register for the next Talent Report+
![Back by Popular Demand: How HR Helps Managers Manage](https://pbcdn1.podbean.com/imglogo/image-logo/14206842/TR_thrive-podbean_emb5wy_300x300.jpg)
Wednesday Mar 13, 2024
Back by Popular Demand: How HR Helps Managers Manage
Wednesday Mar 13, 2024
Wednesday Mar 13, 2024
Description: In this episode, we delve into the crucial role of HR in empowering managers to excel in their leadership roles. We explore the various facets of HR support, from department alignment to performance management and employee development, providing listeners with actionable insights and practical steps to enhance their management skills and foster a thriving, engaged workforce. Join us as we unlock the secrets of "How HR Can Help Managers Manage"!
Resources:
MRA Membership
About MRA
Let's Connect:
Guest Bio - DQ Spencer
Guest LinkedIn Profile - DQ Spencer
Host Bio - Sophie Boler
Host LinkedIn Profile - Sophie Boler
Transcript:
Transcripts are computer generated -- not 100% accurate word-for-word.
00:00:00:00 - 00:00:21:03UnknownHello everybody and welcome to 30 minute Thrive, your go to podcast for anything and everything HR powered by MRA, the Management Association. Looking to stay on top of the ever changing world of HR? MRA has got you covered. We'll be the first to tell you what's hot and what's not. I'm your host, Sophie Boler, and we are so glad you're here.
00:00:21:05 - 00:00:49:14UnknownNow it's time to thrive. Well, hello everybody, and welcome to this episode of 30 Minute THRIVE. Thanks for joining us today. I'm excited for our conversation today because you get to hear from DQ spencer. DQ is an mra. HR Business partner located in our golden valley, minnesota location. But i know you come with a lot of experience and enthusiasm, especially for our topic today, how our can help managers manage.
00:00:49:16 - 00:01:06:08UnknownSounds like a big topic, but I'm excited to kind of break it down. I know we're going to run through a lot of aspects of HR and kind of give our listeners some good action items and stuff so that they can walk away with. So I know this is your first time on the podcast, so I appreciate you come on and excited.
00:01:06:10 - 00:01:26:20UnknownAwesome. Me too, hi podcasters. I know that you recently spoke at an event on this topic actually. So before we kind of kick things off, I'm just curious to know why is this really an important topic for our listeners? Yeah, I know you're right. I did speak on the event. It was an awesome event.
00:01:26:20 - 00:01:49:13UnknownA lot of energy and enthusiasm. This is a very important topic because a lot of organizations are still struggling with aspect of the function of HR organizations talking about people and people assets being the most important aspect of the company. But they have a hard time showing that people are, because they're the only nonrenewable asset that organizations have.
00:01:49:15 - 00:02:15:23UnknownYou can't copy the processes, equipment, technology, terminology, but you can't really copy people. So that's why this one is very important. Yeah, that's a great point as we kind of dive in. Now, can you explain how HR really collaborates with managers to emphasize their functional strengths? And kind of part two of that question is how can they use those strengths with their teams to achieve those organizational goals?
00:02:16:00 - 00:02:37:16UnknownYeah, So as you know, I don't know. I don't know. I have a football background. I like to use sport terminologies. That's great. Yeah, Yeah. So, I mean, HR is part of a team, right? HR is one of the few functions that truly supports the whole organization. So they have knowledge throughout each function, but they're not be the subject matter expert on that function.
00:02:37:16 - 00:02:50:12UnknownRight? So to probably collaborate with them, you have to just include that clue to include them in our communication conversation and work to collaborate and build that functional component.
00:02:50:14 - 00:03:19:12UnknownSpeaking of teamwork, we're in a world where teamwork is crucial. So how can HR departments kind of facilitate collaboration among their employees and help managers foster that culture of cooperation and teamwork and collaboration? Yeah. So that collaboration comes from that communication, right? And so a big part of HR is communication, and it's talking to the employees, talking to the supervisors, the managers, the leads.
00:03:19:14 - 00:03:43:09UnknownIt's really getting to know your people, your biggest assets. HR is a science and that you'll understand that. I mean, as HR, you have that strength, you have that background of understanding people behaviors, thought processes, patterns and processes. But as a as a functional leader, let's say, in accounting or finance, your your, your function, your strengths are going to be with that.
00:03:43:11 - 00:04:03:17UnknownSo you can you can collaborate with them and to partner with them, engage them. You have to communicate, you have to get in there, you have to go to them. You have to understand what the culture is and how you can THRIVE that. Those behaviors in and and processes to to and build and engage their culture properly. Absolutely.
00:04:03:17 - 00:04:26:22UnknownAnd I know as an HR business partner, you work with a lot of different companies, a lot of different HR department. So do you have any examples or success stories, I would say, of kind of where the HR departments work with teamwork and kind of fostering that collaboration? Yeah, I don't know. Somewhere along the line, HR has gotten such a bad rep as as the good Lord.
00:04:27:01 - 00:04:48:07UnknownYep. And I've been in HR for about 16 years. I have my my Bachelors of Science in HR McMaster Science and during my doctorate business in HR. And through that, I've learned a lot. But I've also learned just as much through my experience. For example, I worked with an organization known, as you mentioned previous to me joining in.
00:04:48:09 - 00:05:21:12UnknownIt was a very strong union environment and that created a kind of trifecta. Three headed obstacle course because it was the union, it was the business, the factory manufacturing, and it was HR and that's how they viewed it as three different portions, three different aspects of business. And that was a very tall task. So I really had to go in there and work on our collaboration first, partnering with the organization, the plant manager, building that relationship, and then partnering with building that relationship.
00:05:21:14 - 00:05:41:10UnknownAnd I was kind of that liaison that brought it all together, you know, that that organization lacked trust amongst the three. So that was that was very challenging. But just working with them, showing my commitment, my dedication, my, my, my, my processes and my procedures, showing them that, hey, you know this, we're a team. We want the same goal.
00:05:41:14 - 00:06:11:01UnknownWe set different paths to get there. Yeah, I'm sure a lot of our listeners can kind of resonate with that and relate to that story too, and how their organization like that. So that's good advice. But we also know that compliance is also a critical aspect of HR, too. So do you have any insights on how HR can support managers and ensuring their teams adhere to the regulations and policies that always seem to be changing and updating?
00:06:11:03 - 00:06:36:13UnknownYeah. Yeah. So I'm going to kind of get off topic, but get back to topic is going to be. So when I first started in the HR, I tried to assimilate to that that stereotype, that prototype of a human resource manager saying no and yes, and you can't do this and you can't do that. And I wasn't truly myself and I truly started being successful when I started, you know, venturing on and being original.
00:06:36:15 - 00:06:54:04UnknownSo I took the mindset of that. I wasn't going to tell leaders and managers, No, you can't do this Right off the bat. I was going to tell them, Hey, I want to get that goal that you want, but here's how we can do this. Here's how we can get it done versus knowing. Yes. So it's compliance. It's the same kind of issues in that aspect versus telling them no or yes.
00:06:54:06 - 00:07:13:06UnknownI'll give them parameters and say, Hey, I see what you're trying to do. This is the most compliant and best way to get there. So let's get it done together. Yeah. So, so running through kind of the task of all the tasks of HR, another one is to motivate employees, which can be kind of difficult. So how can HR
00:07:13:06 - 00:07:41:05UnknownProfessionals and managers work together to keep their teams engaged and motivated? That's that's a tough one, right? Because, you know, I say this all the time is that we're called individuals for a reason. So we're usually created in the we have individual values and views and perspectives. So to have that motivation, it's going to take really knowing and building a relationship with your organization, your culture and your employees.
00:07:41:07 - 00:08:00:07UnknownSo know your employees. One thing I told a member that I talked to, you know, he asked me, how can I motivate my employees? What's going on? They're not gauging. And I you know, I sat there and I said, Hey, you mind if I watch it for a little bit? Watch for a little bit? No problem. No problem.
00:08:00:09 - 00:08:21:09UnknownSo I sat down and took half the morning and just kind of watch his interactions with the employees. And I literally told him, I said, I saw four separate times where people were trying to talk to you and you didn't talk to people trying to walk. My actually, I didn't even look at and on two separate times we were trying to talk to you and you said, you know, you're busy with tomorrow.
00:08:21:11 - 00:08:42:10UnknownI said, Engagement goes both ways, motivation goes both ways. You have to go and engage with them. Right. As a position of authority. Naturally. I think the way people are going to be timid to engage with you so that you have to said that you're setting a standard. Like I said, the engagement and motivation goes both ways. Show them that you're willing to do what you're asking them to do.
00:08:42:12 - 00:09:02:17UnknownYeah, absolutely. I feel like that's a good point. I know a lot of companies right now just have to kind of reevaluate what they're doing. Like you kind of sat in as a fly on the wall and you were able to see it. The HR department may not be able to see it because they're in it. So sometimes you kind of need an outsider almost to come in and see that.
00:09:02:17 - 00:09:32:14UnknownALL Yeah. So when it comes to achieving results, alignment with an organization is key, obviously. So how can HR create that alignment between different teams and departments? Yeah, so alignment comes out. You know, I talked about inclusion, communication, conversation alignment comes with understanding the goal, right? And creating processes and procedures that align with that, that THRIVE toward that goal.
00:09:32:16 - 00:09:55:11UnknownA lot of companies have processes just because they happen. They said, we always have this or this is what we were always. But your goal changed, the business changed. You know, the world of business is very dynamic. It's always changing for you to keep the same processes. It might not make sense to achieve that goal. So I always tell the people, you know, look at what you're trying to achieve, work backwards and this is what we want it.
00:09:55:14 - 00:10:15:18UnknownThis is what we want to achieve. So let's do this. This, this is to get there versus, well, let's do this and go kind of around it, you know, align toward that goal, direct your process, your behavior and your diet and your actions toward achieving that ultimate goal. And just what you said right there, the world of business is very dynamic.
00:10:15:18 - 00:10:47:18UnknownSo I guess that kind of brings us to our next point of how can our assist managers in adapting their strategies and tactics to meet new challenges when business is always changing? Yeah, it's just constant reassessment, right? So like I said, I've been organizations all different functions and industries, and the thing I hear the most is this is how we've always done it or this is what they told us to do versus, you know, having that critical thinking skills, thinking about, hey, this is what they told us to do.
00:10:47:18 - 00:11:03:20UnknownAnd so I was done it. But it doesn't kind of make sense. We're trying to do so we're going back to think about this is what we're trying to we're trying to achieve organic business. We're trying to grow. We're trying to we're trying to set customers and employee satisfaction. So what can we do to get better? Understanding your culture.
00:11:04:01 - 00:11:26:13UnknownCulture is big, so I don't know if you know that I'm a teacher as well. Professor There's that. There's perio, pedagogy and anthropology. The type of learning that adults when when they learn, they want to learn by seeing what you do and looking what you do versus when you're a kid, you do this because you're told to do because you have to go through this.
00:11:26:13 - 00:11:43:23UnknownYou have to work through school, you have to go to high school as adults. They're there because they only want to be there. So let's make it a department that they want to be there right there. It's going to be changing. Not everyone's going to be the same, just like business is going to be evolving. It's going to be dynamic.
00:11:43:23 - 00:12:12:02UnknownIt's going to be contemporary. Some things may stay traditional, but it's going to move. You have to move with flexibility. Yeah, absolutely. Yeah. I should have mentioned that you were a teacher in the beginning too. I got so many different perspectives now from, well, we've kind of mentioned this throughout the whole podcast, but it seems like employee engagement is often one of the biggest concerns for managers.
00:12:12:04 - 00:12:44:19UnknownSo and you've touched on this briefly, but how can it really assist in measuring and improving employee engagement then to enhance team performance in an organization? Yeah, and that's that's a tough question, right? Because everyone is going to be different. But the thing it can say is, you know, just like business and sales engagement is building relationships, then understanding where you're talking to, what you're talking about, understanding the optimal goal and just building everybody should go toward it.
00:12:44:19 - 00:13:09:14UnknownAnd earlier, making that effort to engage with their employees, making that effort to be as transparent. That's transparent as possible. And so you can't be completely transparent all the time, but be as open as possible because more people understand them more than want to THRIVE that goal and helping them get those fingerprints and open and get that engagement and touchpoints within that plan.
00:13:09:16 - 00:13:28:24UnknownAnd that also helps, you know, they have a little skin in the game that will help them engage and help them. So, you know, I'm a part of this, right? But it starts and starts with the culture. And how is your culture is an engaging culture. Is it an open door culture? Is it, hey, I know we're business here, but how is your day and how are you doing?
00:13:29:01 - 00:13:45:18UnknownLook at the example I gave previously. When a manager, you know, shoot people off or was too busy to talk to people or, you know, he walked from his office right to where he needs to go at to engage. You have to show them this is what engagement looks like. You have to show that, hey, I'm motivated to do my job.
00:13:45:18 - 00:14:13:12UnknownYou have to think, what do you think about this? Talk to them and increase that communication, increase that inclusion and then kind of full support. HR Is a big portion of that because a lot of people really don't have that perspective or understanding or mindset. And as a human resource manager, we understand that people are our business and people should be everyone's business because that's what business is created on.
00:14:13:14 - 00:14:40:05UnknownEven even technical businesses, even process oriented businesses. They're all about people, right? We understand our people. The more we can utilize to take advantage of how great that asset can be and how much we can get to them, how much they can get does Yeah, absolutely. I love that you emphasized the importance of culture and having a good culture because that honestly THRIVEs your organization.
00:14:40:05 - 00:15:07:23UnknownAnd you can tell on day one and even probably both before you work at the organization what their culture is because she's a very prominent thing in an organization. So it's like, you know, example that I give, which I've seen many times, is when you're interviewing people, show their best in the best of times and say, Hey, we're going over their culture where, you know, we want to hear everything you're saying.
00:15:08:00 - 00:15:40:02UnknownBut when you start, it's absolutely And I walk down the hall, every door was closed, closed door meetings, Everything feels like it's secretive. It feels like you're very being excluded. And that's absolute culture. So part of my research for my my doctorate was how to decrease turnover. The intention was really, truly millennials because I do my research on generation, but in how to decrease turnover intentionally with the number one decrease, there was the culture right?
00:15:40:04 - 00:15:56:16UnknownAre you saying you do or are you being transparent? Are you including is are you hiring and retaining people? You need to cultivate that culture and that's a big thing is if you don't have a culture where you if you don't have what you want now, that's not a big deal. A lot of lot religion are in there.
00:15:56:20 - 00:16:18:03UnknownThey don't have what they want to go. They want to achieve. So but how are you going to get that right? What's your plan and how are you communicate and really in that plan, to your people, to your to your managers, and how are they acting on that? Well, you know, it's one thing to say it, but it's another thing to actually let them go.
00:16:18:03 - 00:16:43:00UnknownI know you've given a ton of best practices and advice and tips throughout this whole podcast, but do you have any best practices for HR Professionals to really identify and leverage the functional strengths with within their organization to THRIVE that success that everybody wants? Yeah. Yeah. So a lot of times i will say this is a very known saying, but get comfortable with being accountable.
00:16:43:04 - 00:17:15:01UnknownRight? So a lot of times when you talk the functions this is my first experience with my career when I taught the different functions and I wasn't prepared to talk to them about their business or their function. And so that decreased their trust and decrease their trust in me. So the more time to understand it and functions, I can have a direct conversation with about what their strengths were and and they can see that I'm taking that action to really understand what their strengths are and what their function is and what their goal is.
00:17:15:01 - 00:17:43:14UnknownAnd the more I understood how they act, how they behave, what their processes were, the more I could create strategy to more insert myself into their function and help them grow. And it helped me grow so much. Understand business financially, understand business through the processes of manufacturing, understand business details and marketing. But I just, you know, like I said, part of the reason why I got my BBA was because I had a master's in science, which is great.
00:17:43:17 - 00:18:11:11UnknownBut I want to understand business as a whole more holistically. And that helped me grow so much, helped me grow immensely understanding different functioning business. And that's what I would give to each age and professional in any, anyone, any function. I try to learn business. Don't try to, you know, obviously, you know, you do. You're your expert at what you do, but be an expert at understanding the business and that will help you grow with your organization.
00:18:11:11 - 00:18:30:01UnknownThere's so much that is great advice. That's something that I'm trying to do too, is just even shadowing an apartment for a day to see what their day in the life is. And that, like you said, will help you understand the business as a whole and will help you do your job better, too, on the long run. Yeah.
00:18:30:01 - 00:18:48:20UnknownYeah. And with that is I know it sounds boring, but you know, what do you what's, what's going on in that meeting. I said in that meeting where. Hey, you mind if I, you know, tag along with you? Like I said, Do you mind if I show you? Do you mind if I hang out and kind of the following a little bit and understand what you're going through so I can better help you, better assist you and better support you.
00:18:49:01 - 00:19:09:00UnknownAnd that's what it's about. You know, selfishly, I was trying to grow the business, not trying to grow myself, so I was trying to be a better project, better employee and a better person and more advanced to business. Absolutely. Well, as we wrap up your last question, can you share any key takeaways for our listeners on how HR
00:19:09:00 - 00:19:38:00UnknownCan really be that strategic partner in helping managers manage effectively and achieve the optimal results in their organizations. Bring it full circle here. We'll circle sort of our circle like i would say, kind of like I said, understand the business more. You understand that business and that function and that environment, the more alignment you can create, right? So again, help them understand processes that they don't know the process of, hey, this is what we're doing.
00:19:38:02 - 00:20:08:20UnknownIs that process, that HR Role. When i don't understand it, then they probably won't rule it out to the best of their ability. They probably won't engage in it to the best of your abilities. So help them understand it, right? Understand their business. They can understand your business. Say that that alignment, that inclusion, you know, still in their meetings, our conversation with them, engage with them, go out of your way, you know, go beyond a little bit to make them feel, you know, that they trust you, that the understanding that they believe in you.
00:20:08:22 - 00:20:30:23UnknownBecause the more trust, more understanding, the more inclusion you have, more transparency, you'll get more engaging, you'll get, the better you be able to help them and support them. And the more the business will be able to grow and that's what it's about, is creating that organic growth and that internal growth as well as that external world. So you can be successful in the business, can be successful decades.
00:20:31:00 - 00:20:54:01UnknownThis was great. I want to thank you for being on the podcast today and sharing all that great content and all the advice on how HR Can really help managers manage. So to our listeners, i would just encourage you if you liked our chat and topic today, comment something new that you learned today or something that you're going to start implementing or anything else that you'd like to add on to the conversation.
00:20:54:01 - 00:21:18:04UnknownWe want to know your thoughts, what you're thinking. If you have any new ideas on this topic. And don't forget to share out this episode, of course, and consider joining MRA if you aren't a member already. We have all the resources you need in the show notes below. We've also included resources on this topic and DQ's contact info and LinkedIn profile if you want to connect with him.
00:21:18:06 - 00:21:39:18UnknownOtherwise, thank you so much for tuning in today and we will see you next week. And that wraps up our content for this episode. Be sure to reference the show notes where you can sign them to connect for more podcast updates, check out other MRA episodes on your favorite podcast platform. And as always, make sure to follow MRA's 30 minutes THRIVE so you don't miss out.
00:21:39:18 - 00:21:44:11UnknownThanks for tuning in and we'll see you next Wednesday to carry on the conversation.